Solely for first-time retail customers or first-time issues for orders on Printesta.com with a subtotal up to $100, we offer 100% satisfaction guaranteed. If you qualify as a first-time retail customer or first-time issue for order and are not entirely satisfied with the finished printed product, you must notify Printesta within six (6) business days following the date of pick-up or delivery of the ordered product and you can send it back to us for a one-time only full refund of the printing cost only. You are responsible for any and all shipping expenses in connection with such return
Unless you qualify for the above refund, ALL SALES ARE FINAL. Printesta provides no refunds or credit for any orders (including, but not limited to, product orders, Design Services orders, and Logo Services orders) unless Printesta cancels such order in its sole discretion.